Category Archives: Windows 10

Printer Stuck During Installation

If your printer gets stuck during the installation phase (i.e. doesn't get past "initializing printer"), and you can't 'remove' it to try again, here is one solution to get rid of it. I have run into this issue more often lately and it has always been frustrating to clean up after a failed printer install.  The first step is to get into Device Manager - in Windows 8 and 10, right click the Windows Icon to get to the Quick Access Menu and then choose 'Device Manager'.   Once in Device Manager, on the Main Menu, select 'View' and then 'Show hidden devices'. You can now scroll down to the 'Print queues' section and then delete the printer that is stuck initializing. For good measure, go ahead and reboot your...

How to Clear Cached Credentials in Microsoft Windows

OK, every now and then, I admit I create a post for my own benefit and to make sure I have the 'fix' in a handy place for later reference.  This post is about how to clear out the 'hidden' cache credentials that Microsoft creates when you use your system to access network related objects like a remote drive share. If you get into a position where Windows tells you that you have 'too many failed log on attempts' or that your 'credentials are out of date', than this little shortcut might be the fix. From and Administrative command prompt, run the following: rundll32.exe keymgr.dll, KRShowKeyMgr and hit Enter.  You should be presented with a list of cached credentials.  All you need to do is to 'Remove' the one that you are having issues with like a remote network...